"Serving the Insurance Industry Since 1983"
Local Service States and Agency
Florida A-1973 Georgia PDC-858 Alabama 015024 North Carolina BPN2929P4 South Carolina 1397 Tennessee 0001795 Mississippi 950951
Michael A. McDonald, CIFI, FCI - As President and primary licensee, Mr. McDonald founded Investigation Specialists, Inc. (ISI) in 1983 and calls upon the experience gained since 1972 as a Florida-based insurance defense investigator performing day-to-day surveillance on bodily injury and workers compensation cases. Mr. McDonald is well known in the insurance industry and utilizes his over thirty years of experience to instruct the staff in investigation and surveillance techniques, photographic support and formal presentation. Mr. McDonald continues to conduct field work on highly demanding cases and whenever possible to provide ongoing field training, as well as remaining abreast of field operations. Mr. McDonald is licensed in Florida, Georgia, North and South Carolina and is also a Georgia licensed classroom instructor. Mr. McDonald is Director of Investigations for the Out-of-State Investigation and Special Operation teams.
Mr. McDonald has conducted numerous seminars and workshops on the proper use of surveillance and surveillance evidence. He is a Certified Insurance Fraud Investigator and former member of the International Association of Special Investigation Units. He is also a Florida Certified Instructor by the Department of Insurance for adjuster Continuing Education Units as well as a Florida Certified Investigator by the Florida Board of Certified Investigators. Mr. McDonald was a two term past President and a former Director of the Florida Association of Licensed Investigators. He is also a member of the National Council of Investigators and Security Specialists, Georgia Association of Professional Private Investigators, Georgia Association of Self Insurance, and numerous local claims associations throughout Florida, Georgia and the Carolinas.
Pablo Montes - Mr. Montes joined ISI in 1983 after three years with the Metro Dade Police Department and two years of owning his own general service private investigation agency specializing in locate investigations. As Executive Vice President and South Florida Director of Investigations, Mr. Montes utilizes his twenty years of experience to oversee, direct and instruct the South Florida staff in their day to day field operations. Mr. Montes specializes in all forms of personal and bodily injury defense investigation, surveillance and formal presentation. Mr. Montes speaks Spanish fluently and frequently conducts investigations in Texas and Mexico. Mr. Montes is a member of the ISI Out-of-State Investigation and Special Operations teams.